Privacy Policy
Last updated: October 25, 2026
This Privacy Policy explains how Mektrics ("we," "us," or "our") collects, uses, and shares information when you visit our website or use our services.
1. Information We Collect
We collect information you provide directly to us, such as when you fill out a contact form, request a demo, or sign up for a free trial. This may include your name, email address, phone number, shop name, and any message you send us.
We also automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, and referring URLs, through cookies and similar technologies.
2. How We Use Your Information
- To respond to your inquiries and provide customer support.
- To set up and manage your Mektrics account.
- To send you product updates, service notices, and marketing communications (you may opt out at any time).
- To improve our website and services.
- To detect, prevent, and address fraud or security issues.
3. Sharing of Information
We do not sell your personal information. We may share information with service providers who help us operate our business (such as email delivery or hosting providers), or when required by law.
4. Cookies
We use cookies and similar technologies to remember your preferences, understand how our site is used, and improve our marketing. You can control cookies through your browser settings.
5. Data Retention & Security
We retain information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. We use reasonable administrative and technical safeguards to protect your information.
6. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, contact us at support@mektrics.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a new "Last updated" date.
8. Contact Us
If you have questions about this Privacy Policy, please contact us or email support@mektrics.com.
